Level Up Your Email Marketing

There’s never been a better time to take your email marketing to the next level!

We’ll show you how you can quickly and easily create your own “best in class” email marketing campaigns.

You will walk away knowing how you can build engaging, content-rich emails and provide a powerful source of value to your business, by cutting through to your target audience.

Q&A

How can I add emails manually?

You can add emails by navigating to the emails page through the selection menu on the left side of your screen. Click create new email, select a template and edit your email accordingly. For more help please visit; https://support.activepipe.com/hc/en-us/articles/360000861796-Create-an-Email

For the update profile button, where would we get the right link address from?

Please contact support@activepipe.com and they’ll assist you in getting your link. 

Where is a list of all the codes you’re using to make the action buttons work?

We’re currently in the process of writing a Support Hub article about this, in the meantime please contact support@activepipe.com and they’ll assist you in getting your links. 

Do we need to have stored the landing page eg appraisal with the button appraisal

Your landing page is already set up and is connected to the relevant appraisal button link. To get this link please contact support@activepipe.com.  

If I have just one client at the moment that I want to send an email right now, can I do that?

Yes you can, when in the email builder utilise the Quick Send function, when selecting your recipients simply search that particular client’s name and select them. For more information please visit; https://support.activepipe.com/hc/en-us/articles/360001265596-Send-an-email-to-a-single-contact

Can you repeat a campaign for longer than a quarter?

A quarter is currently the longest period we have available and can be saved as a campaign to repeat automatically based on the time and date set by you. 

Do we have to change contents every week?

ActivePipe wants to provide you with the flexibility of choosing your own content based on your customer base and not share any content automatically in a random fashion.

The best practice would be to setup the template and have a campaign running on a weekly basis and if the campaign is going out on Thursday, set yourself a reminder to update the content on Tuesday.

For more information please visit; https://support.activepipe.com/hc/en-us/articles/360001265596-Send-an-email-to-a-single-contact

How do you auto-fill the agents’ photograph like a placeholder?? And is there a list of all of the active pipe links?

If you click on the photo placed on the introduction panel, it would take you to a window, where you get to select a template, called “Sender’s photo”, this would enable the sender’s photo to be automatically filled into the template, based on the senders added to the campaign.

By default, the senders’ photos are automatically filled into the introduction template.

Regarding the ActivePipe links, please contact support@activepipe.com and they’ll assist you in getting your link.

Is there a weekly template….that could be generated weekly that has already content built from the Blogs etc.. so this gets sent automatically?

ActivePipe wants to provide you with the flexibility of choosing your own content based on your customer base and not share any content automatically in a random fashion.

The best practice would be to setup the template (which you can create using the create new email button in the emails section) and have a campaign running on a weekly basis and if the campaign is going out on Thursday, set yourself a reminder to update the content on Tuesday.

For more information please visit; https://support.activepipe.com/hc/en-us/articles/360001265596-Send-an-email-to-a-single-contact

Can you please explain the url for the ‘free appraisal’ button

Please contact support@activepipe.com and they’ll assist you in getting the URL for the appraisal button. 

Where do you get the links for the ActivePipe free appraisal?

Please contact support@activepipe.com and they’ll assist you in getting your link. 

If I create and schedule for a monthly email…will ActivePipe replace the houses listed sold automatically?

Yes, so long as you have turned the Toggle Feed on and have selected for that panel to display sold properties in the panel settings. For more information take a look at these two articles, they explain the Toggle Feed as well as the property panel settings. 

https://support.activepipe.com/hc/en-us/articles/360000899996

https://support.activepipe.com/hc/en-us/articles/360001136795

Can we check if the email has been opened

Yes, to view who has opened your emails navigate to the ‘Campaigns’ page, select the relevant campaign in which the email was sent in and select ‘View Report’. From there you will have visibility over the number of opens, clicks as well as some other metrics. For more information please visit; https://support.activepipe.com/hc/en-us/articles/360001379456-Accessing-campaign-reporting

When you have a button – can you put in a phone number or email so it goes straight there? 

Yes, by using a mailto: link it allows your contact to email a particular email address instantly. As an example you would add this as the button link (but using your desired email address) – mailto:success@activepipe.com

Did you say that you would be able to send us a list of the activepipe links to put in the “Button” boxes?

Please contact support@activepipe.com and they’ll assist you in getting those links. 

How did you add the first name again please?

Follow the steps in this article to add first name placeholders, as well as any others you might like to use. https://support.activepipe.com/hc/en-us/articles/360000867895-Use-a-placeholder-to-personalise-your-email 

Hi, some articles say they’re not compatible with smart feed. Is there a way around this?

Yes, if you are looking to share articles from a different website, we need to make sure the website feed is RSS enabled.

If it the article is not showing up after pasting the URL link into the search bar, a quick email to the website owners asking them to enable the RSS feed, would easily be able to help you in sharing your intended article.

How do you link your YouTube account to ActivePipe?

Please contact support@activepipe.com and they’ll assist you with this quickly.

Would it be possible to select the recent properties sold in order to make it more personalised

Hi Fran, absolutely! If you click on the automated Property Feed, clicking on the Define button, takes you to an Advanced window, where you can click on the advanced tab and select your preferred time frame. 

For more help, please please contact support@activepipe.com and they’ll assist you with this quickly

Is it possible to do a market update to vendors 3 monthly specific to their area?

Yes, you can create this. just use a property panel, filter it to show only sold listings that were sold in the last 90 days, then select match by city/suburb.

For more help, please please contact support@activepipe.com and they’ll assist you with this quickly.


Clarke Stewart
Responsible for the implementation and support of ActivePipe’s promotional efforts, Clarke is constantly exposed to all facets of the business, giving him a unique understanding of what goes into creating and utilising industry leading marketing technology. When he’s not busy getting ActivePipe’s name out into the world, you’ll find him either shooting hoops or surfing somewhere along Victoria’s expansive coastline.