Julien Karolos

Overview:

At the young age of 22 Julien entered the real estate industry beginning in Property Management with the L.J Hooker network. Julien has remained with the L.J Hooker (Boronia) family for 12 years which shows the commitment and creation of lifelong friends, clients and customers that are developed in a position of trust and confidence

What are the stand out features & benefits of ActivePipe in your opinion? 

Well, we all talk about databases, we all know that they need to be contacted – one of the best things about ActivePipe is that there is a minimum standard of contact with our new and old databases which ActivePipe handles automatically. I don’t have to worry if my agents are getting in touch with everyone and letting them know about our stock, or new stock – or even price adjustments – ActivePipe is happening all the time.

Do you think that ActivePipe is giving you a professional edge?

We have actually just listed a property through ActivePipe from a client who bought through us 5 years ago. Now, the best thing about that was the story behind him finding out about us again through our weekly ActivePipe emails. I knew that he was on our database, but we had no idea he was planning to sell until he invited us around “I get all your emails, and I was impressed” – all because ActivePipe brought us to the forefront of his mind to list his house.

Do you think your agents will change their behaviours to suit the new information on your clients available from ActivePipe?

Yes, it’s a great tool that we are using and we are still figuring out how to use it to the best of our ability. What we already know is that ActivePipe is going a long way toward connecting with our new database and our old database and that’s impressive because I don’t have to worry about any leaks in our communication plan. Everyone is kept up to date.

How does ActivePipe enhance your efficiency and practices in the office?

Well now I know that all our clients are hearing from us week in and week out, so yes. It is good to maintain the consistency of contact.

Is there anything else you would like to add?

I have been really happy so far with ActivePipe, it is proving to be a great contributor toward connecting with everyone we need to connect with.