Jen Smith
“The best thing is that I don’t have to go sifting through loads of cold prospects”
Overview:
Jen moved to Brisbane in 1988 and has lived in the “Redlands” for over 22 years where she began her property sales career in 2002, working with some of the top offices in Australia.
How long have you been using ActivePipe for?
We have been using ActivePipe for a few months now but in mid January 2016 our office was moved to the newest version of ActivePipe with the Appraisals landing page, the Sold Property report etc
How long did it take to see results from ActivePipe?
Straight away, appraisals were on day 2 and the benefits have been rolling in every day since.
What results have you seen so far?
So far two appraisals straight to me and more for the office, plus I can see exactly what my clients are up to, so I can spend more time working with the right ones – that’s a result right there, we never got that the old way.
What do you think is the most impressive feature of ActivePipe?
Ok, the best thing is that I don’t have to go sifting through loads of cold prospects, ActivePipe tells me who is a High Value contact and I can tap into their needs straight away. Obviously getting appraisals is the best, because if you get the listings the real estate world is yours. We are selling some in a day, so the more listing leads we get the better right now.
How have your interactions with clients changed since using ActivePipe?
Well I can see what they are looking at, I can call them and get right to the point. I can say right away that I can help you with this property type in this area etc etc – there is so much time saved in knowing what they want before the call.
Do you see your workflows changing as a result of using ActivePipe?
Yes, time saved! I always make a point of calling everyone back from the open houses but you can’t always connect, so it was great to see that the people added got the emails straight away and now they are in the database and actively clicking on my properties! This means that I don’t have to worry about missing a valuable contact and can stay focused on listing and selling.
Is there anything else you would like to add?
I love it, I really really do. It’s great.
