Erin Whitten

Overview:

Erin has been active in the Tamworth area and specialising in the sale of residential property. Erin has had extensive experience in the interior design industry and loves getting to see each new homes.

How long have you been using ActivePipe for?

We have been using the updated ActivePipe since mid January 2016.

How long did it take to see results from ActivePipe?

Wow, I think in the first few days I got an appraisal and then another within a week.

What results have you seen so far?

So far 2 appraisals, which I have converted to listings!

What do you think is the most impressive feature of ActivePipe?

The best thing is definitely seeing who has interacted with my properties, we could not see that before. The detail is extraordinary and E2 and Rex don’t do anything like this. Now I know who to call right away which means I can get straight to business with my important clients.

How have your interactions with clients changed since using ActivePipe?

Knowing what people want is such a head start. Not everyone tells you exactly what they are after, but now I can see what they are clicking and spending time looking at which tells me who is interested in what. That’s also a great listing tool – I can tell potential vendors that we have this system of identifying buyers – that’s a huge benefit.

Do you see your workflows changing as a result of using ActivePipe?

Yes – when I get the email update – I can see right then and there who needs a call, even if they have not called me or even replied to the email, I know that I can get on the phone and see what stage they are up to, which might mean buyers – or even more prospects (sellers).

Is there anything else you would like to add?

I am really impressed, this is good – I am already excited to see my next ActivePipe wrap up email so I can see who is new and who is active. I love that there are so many people looking at my emails and engaging with them, that’s making things much easier for me to see