Ben Jusufi

“Clients were turning up to open homes and thanking me for the invitations and reminders”

Overview:

Since leaving school Ben jumped straight into sales and has never looked back. Experience, service, skills and a passion for property – If those are your expectations for a real estate agent, then Ben Jusufi is your man. All of Ben’s hard work and excellent customer service skills have paid off being appointed Director of LJ Hooker Dandenong and Endeavour Hills makes Ben one of the youngest Directors in the country, something he is very proud of.

How long have you been using ActivePipe for?

I was one of the early adopters of ActivePipe and I have seen the product grow to become an essential part of my week to week busines. The information is integral in identifying who is active and which properties are hot.

How long did it take to see results from ActivePipe?

Straight away, I could see the reporting coming through – I could see who was clicking on what, I knew what was going out and what was coming back – all this happened basically immediately.

What are the stand out features & benefits of ActivePipe in your opinion? 

I noticed that buyers that were in my database were turning up at open homes and thanking me for the invitations and reminders, this really impressed me because I know that this good quality information was reaching all the buyers, even when I could not get a hold of them.

I feel really confident in the fact that there is constant information going out to my clients and that they all are being kept up to date with what is happening with my stock & new listings. That is a good representation of me and my company.

Do you think you have changed your workflows to work with ActivePipe?

In one way yes, because each week I look forward to the  Activepipe report arriving and calling the relevant prospects or prioritising the calls – I can see which properties are hot and thats brilliant. In another way it has created more time for me because this is all automated – so it has had a double effect – I do more work with active people in my database and I do less manual work because ActivePipe is happening in the background.

Do you think that ActivePipe is essential to your business?

Yes, I have found that this has become a regular part of my week to week practice, it allows me to see who is doing what and which properties they are all looking at. That is great for me and my company.

Is there anything else you would like to add?

I love it, I am really happy and satisfied with the results.