Louisa Lanyon
“We have been able to generate new listings from doing absolutely nothing!”
How long have you been in real estate for?
I have been an agent for over 8 years. I previously owned my own real estate business, so I am committed to providing a high standard of service.
How long have you been using ActivePipe?
We have been using ActivePipe since mid December 2015.
How long did it take for you to see results from ActivePipe in your office?
Pretty much straight away! We saw our first lead in the first day or so and others came in soon after. We’ve converted many of them to appraisals, which are now on their way to being listed.
Are the interactions with your clients better as a result of using ActivePipe?
Well now that we can see what our clients are interacting with it makes it easier to identify their needs. We’ve also noticed that far more people are engaging with the emails, meaning we can spot more potential buyers and sellers. On top of that we’ve noticed that loads more people are actually opening and engaging with the emails, we were amazed.
What has been the most impressive feature of ActivePipe in your opinion?
We have been able to generate new listings from doing absolutely nothing!
What value in efficiency and capacity are you experiencing with ActivePipe?
The automation of emails is one of the features that we love, as previously we have had to manually do this. We also love being able to ‘group’ clients so that they only receive emails specific to their requirements (ie buyers receive new listings, home owners receive monthly newsletter, etc…)
